Object Workflow Is Not Working For The Event Condition As IsAttributeChanged Of A Custom Field (Doc ID 2071617.1)

Last updated on MARCH 30, 2017

Applies to:

Oracle Fusion Sales - Version 11.1.10.0.0 and later
Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Leads, Sales Campaigns

ACTUAL BEHAVIOR
---------------
Object Workflow with below condition does not work :
if(isAttributeChanged('WorkflowFlag_c') && (WorkflowFlag_c=='4' || WorkflowFlag_c=='6'))
{
return true;
}


EXPECTED BEHAVIOR
-----------------------
It should trigger when WorkflowFlag_c field is updated with value 4 or 6

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigator > Apps Composer > select an application > Object Workflow link > create an Object Workflow
with condition :

if(isAttributeChanged('WorkflowFlag_c') && (WorkflowFlag_c=='4' || WorkflowFlag_c=='6'))
{
return true;
}

2. Navigate to object > update custom field : 'WorkflowFlag_c' with value 4 or 6

3. Workflow is not triggered

BUSINESS IMPACT
-----------------------
The issue has the following business impact:use object workflow

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms