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Unable To Import Customer Due To HZ_DUPLICATE_COMBINATION Error (Doc ID 2071917.1)

Last updated on APRIL 24, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Receivables Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Customer Import
Customer import always ends in HZ_DUPLICATE_COMBINATION error and thus could not able to upload Customers.

ERROR
-----------------------
*Unable to Import Customer due to HZ_DUPLICATE_COMBINATION error

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Populate data in Customer template UploadCustomersTemplate.xlsm downloaded.
2. Upload template.
3. Perform Data import steps

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import customer data

Changes

Data in Import source file.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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