Receiving Tweets for an unknown account (Doc ID 2071951.1)

Last updated on APRIL 28, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Engage

ACTUAL BEHAVIOR
---------------
Tweets from an unknown Twitter Handle showed up on a Handle that was not tagged in the tweets.


EXPECTED BEHAVIOR
-----------------------
Unless the Twitter handle is tagged, tweets should not show up in Engage


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
This is creating some minor confusions wince this is expected to happen.

Cause

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