OSC: Unable To Create A Report With CSA and Related Objects (Doc ID 2072169.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Analytics

When attempt to create a report based on CSA (Sales Lead as primary and Sales Order custom object as related object), report shows No Results

Expected to see rows returning on report as customer have leads with sales order associated

The issue can be reproduced at will with the following steps:
1. Create a CSA based on Sales Lead
2. Add Sales Order custom object as related objects
3. Created report based on CSA and the following columns: Lead Name, Sales Order
4. Report return no results

The issue has the following business impact:
Due to this issue, users cannot create report to return the leads with sales orders associated.


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