Emails: Subject Lines are Garbled (Doc ID 2072407.1)

Last updated on JUNE 27, 2016

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 9 to 10 [Release 9 to 10]
Information in this document applies to any platform.

Symptoms

The email subject line for an email sent from Eloqua is displaying the characters as garbled. This is happening most commonly to Outlook clients.

Cause

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