Header Disappears In Page Composer And All Page Controls Disabled due to Infotile (Doc ID 2072860.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Performance Management Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : Fusion Performance Management Cloud Service,11.1.10.0.0 version, Performance Management

ACTUAL BEHAVIOR
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Header disappears in Page Composer and all pg controls disabled

When attempting to personalize a Performance Doc, the header area of the Perf Doc disappears and all controls on the page become disabled (the user can only close the window). Tried both the Goal and Competency area of the PD. This occurs in both IE11 and Chrome. Header should not disappear when attempting to customization

The issue can be reproduced at will with the following steps:
1. Have a new sandbox open.
2. Navigate to Performance document.
3. Open Page Composer
4. Choose Site layer
5. The header of the page is ‘blocked out’ and all controls on the page are inaccessible/disabled. Only thing user can do is close the window. This applies on both the Goal and Competency pages of the Performance Document.



Cause

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