Desktop Synchronization Client Asks For Password Even Though Remember Password Is Chosen (Doc ID 2073764.1)

Last updated on AUGUST 01, 2016

Applies to:

Oracle Documents Cloud Service - Version N/A and later
Microsoft Windows x64 (64-bit)

Symptoms

After the October Upgrade of Desktop Sync client to R5, after every windows restart, the client asks for the user password even if 'remember password' is selected.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms