Approval Reasons in Series Are Triggered Simultaneously Under Certain Approver Conditions (Doc ID 2074116.1)

Last updated on JUNE 22, 2016

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2014 R2 Update 5 and later
Information in this document applies to any platform.

Symptoms

When a quote is approved, two reasons that approvals are required will appear even though those two reasons are in sequence. This means that the approval for the second reason can occur before the approval for the first reason.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms