Cannot Promote Charter to Project Even Though All Required Fields Are Populated

(Doc ID 2074576.1)

Last updated on MARCH 09, 2017

Applies to:

Instantis EnterpriseTrack - Version and later
Instantis EnterpriseTrack Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Instantis EnterpriseTrack

The Charter Details are not showing as complete even though all required fields have a value.  This prevents the charter from being promoted to a project.

The ability to promote the charter to a project.

The issue can be reproduced at will with the following steps:
1. Login to EnterpriseTrack
2. Open a charter
3. Edit the charter and ensure all required fields are populated
4. The charter details still shows as incomplete
5. The option to create a project is not shown


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