Cannot Promote Charter to Project Even Though All Required Fields Are Populated (Doc ID 2074576.1)

Last updated on MARCH 09, 2017

Applies to:

Instantis EnterpriseTrack - Version 15.1.0.0 and later
Instantis EnterpriseTrack Cloud Service - Version 15.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 15.1.0.0 version, Instantis EnterpriseTrack

ACTUAL BEHAVIOR
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The Charter Details are not showing as complete even though all required fields have a value.  This prevents the charter from being promoted to a project.

EXPECTED BEHAVIOR
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The ability to promote the charter to a project.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to EnterpriseTrack
2. Open a charter
3. Edit the charter and ensure all required fields are populated
4. The charter details still shows as incomplete
5. The option to create a project is not shown

Cause

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