FC0104 Error after editing Recuring activities (Doc ID 2074631.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Microsoft Outlook

When attempting to sycnhronize
the following error occurs.

ERROR
-----------------------
[15-08-19 13:09:35.351071,T5140] [info] [logf]: Getting 3 'activity' objects...
[15-08-19 13:09:37.914038,T5140] [ERROR] [first chance exception]: struct resource_manager::resource_not_found: resource id 'error_id-FC0104' not found
[15-08-19 13:09:37.914038,T5140] [ERROR] [connector_site]: [13:09:37.914038],,{first chance exception}: class fusion::fusion_exception_impl: Application experienced technical difficulties. Further troubleshooting should be done by technical support.
@@@@code:FC0104
@@@@rref:soap_2015-08-19T18-08-53-685.xml.gz.bin
@@@@message:the concrete instance of recurrent activity is not found( RecurSeriesId = 300000013209769, ActivityStartDate = 2015-08-04T21:00:00.000Z)
@@@@result:error
[15-08-19 13:09:38.070500,T5140] [info] [sync_manager]: synchronization finished. result: error (result code: FC0104, result message: 'Application experienced technical difficulties. Further troubleshooting should be done by technical support.', total duration: 39.922 seconds)
[15-08-19 13:09:38.070500,T5140] [info] [connector_site]: [13:09:38.070500],,{logf}: soap_file='soap_2015-08-19T18-08-53-701.xml.gz.bin' file_size='0'
[15-08-19 13:09:38.070500,T5140] [info] [connector_site]: [13:09:38.070500],,{logf}: soap_file='soap_2015-08-19T18-08-53-685.xml.gz.bin' file_size='46938'
[15-08-19 13:09:38.195321,T664] [info] [sync_manager]: get_state for 'Remote' {EDD1DEE5-FDD1-14AD-9C77-062A2CD6F62E} and 'Local' {23C41DBE-0DEB-43A7-91B3-5FBC1A3FC3C

Cause

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