Transactions Status Tracker Not Showing Accounting Status for A User
(Doc ID 2074683.1)
Last updated on MARCH 22, 2021
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.1.9.2.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.1.9.2.0 version, Transactions
ACTUAL BEHAVIOR
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For one user (UserA) Status Tracker in the transactions UI correctly shows, Accounted: Yes, Posted: Yes. For another user (UserB) Status Tracker in the transactions UI shows, Accounted: No, Posted: No.
EXPECTED BEHAVIOR
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Transactions which have been accounted and posted should show Accounted: Yes, Posted: Yes for all users.
STEPS
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The issue can be reproduced at will with the following steps:
1. Review the transaction from the UI as UserA
2. Review the same transaction from the UI as UserB
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot trust the system is showing accurate information.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |