Rel10: ADF_FACES-60097 Error When Trying To Access An Account Rel 10 CUI (Doc ID 2075105.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Accounts, Contacts, Households


ERROR
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Rel10: ADF_FACES-60097 error when trying to access an account




STEPS
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1. Navigate to Customers
2. Select any account and try to edit this
3. Error message is received: “ADF_FACES-60097:For more information, please see the server's error log for an entry beginning with: ADF_FACES-60096:Server Exception during PPR”
In production environment we don't have this issue and the roles seems to be fine.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot edit accounts

Cause

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