Font Type And Background Changes Are Not Appear When Publish A View. (Doc ID 2075625.1)

Last updated on JUNE 30, 2016

Applies to:

Oracle Social Marketing Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.
The issue has been faced by several customers due to Custom CSS not getting loaded from cdn server. They are not able to use STYLE tab under Content & Apps which is user friendly. They had to use Custom CSS as a workaround.
Dev team has moved a fix and it is working fine.

Symptoms

On : NA version, Content and Apps

ACTUAL BEHAVIOR
---------------
The custom CSS applied on a view is not getting reflected on the Preview or even after the view is published.


EXPECTED BEHAVIOR
-----------------------
If any custom css is applied, the changes should be available on the published view as well.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Content & Apps -> View
2. Create a View
3. Add some custom css to the view
4. a) Either preview the view
or
4. b) establish a connection for the view & publish it -> then see the published view


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot customize the views

Cause

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