R10 Upgrade: Not Able To Embed Custom Reports (Doc ID 2075953.1)

Last updated on NOVEMBER 30, 2015

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Analytics

ACTUAL BEHAVIOR
---------------
When attempting to embed new reports in Dashboard or Analytics folder, the Add Content popup is empty

EXPECTED BEHAVIOR
-----------------------
Expected to display the content that customer has in Shared Folder/ Customer/CompanyName

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.In SUI > Open page composer
2. Go to Analytics tab, click in third sub tab
3. Select Add Content
4. Popup open > Select CRM Content
5. Folder is showing empty, even if in BI Answer, custom folder has content

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add new reports to the UI

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms