Enrollment Spreadsheet Upload Not Working
(Doc ID 2076322.1)
Last updated on JULY 05, 2023
Applies to:
Oracle Fusion Benefits Cloud Service - Version 11.1.10.0.0 and laterOracle Fusion Benefits - Version 11.1.10.0.0 and later
Information in this document applies to any platform.
Symptoms
On : 11.1.10.0.0 version, Manage Benefits
When attempting to Upload Benefit Enrollments, the following error occurs.
ERROR
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Person Number :XXXXX Participant Name :XXXXX Enrollment Type :Participant Enrollment. Error message :Invalid Person -- Check Person Number, Last and First names for the participant as of effective date
2015-01-01 Error line Id :300000000000000
STEPS
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The issue can be reproduced at will with the following steps:
Navigator>Benefits>Evaluation and reporting > Enrollment Uploads> PrepareEnrollment Batch in workbook > Enter all the enrollment details >
Upload the spreadsheet and run Upload Benefit Enrollments process
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot upload Benefit Enrollments
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |