Topic Messages Missing From Engage (Doc ID 2076709.1)

Last updated on NOVEMBER 23, 2015

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Symptoms

Old messages can still be seen when Analyzing Topics, but they are not visible in Engage, even though the Topics have been correctly routed to Engage.

Cause

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