Unable To Update Accounting Date On Certain Transactions (Doc ID 2077383.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Transactions

When attempting to change the accounting date on a transaction, the following error occurs.

ERROR
-----------------------
An unexpected error has occurred. Contact your system administrator. (ZX-885378)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Fusion Receivables
2. Manage Transactions
3. Update Accounting Date

4. Save the change

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete period end closing procedures.

Cause

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