Unable To Update Accounting Date On Certain Transactions

(Doc ID 2077383.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Receivables Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Transactions

When attempting to change the accounting date on a transaction, the following error occurs.

An unexpected error has occurred. Contact your system administrator. (ZX-885378)

The issue can be reproduced at will with the following steps:
1. Fusion Receivables
2. Manage Transactions
3. Update Accounting Date

4. Save the change

The issue has the following business impact:
Due to this issue, users cannot complete period end closing procedures.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms