My Oracle Support Banner

Slow Performance When A Subtab For A Custom Object Is Clicked (Doc ID 2077601.1)

Last updated on JANUARY 27, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 to 11.1.10.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Performance

ACTUAL BEHAVIOR
---------------
Clicking Customer Subtab on Account takes approx 17 seconds


EXPECTED BEHAVIOR
-----------------------
It should only take 1-2 seconds.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Navigate to Accounts
2) Drill down to edit existing Account
3) Click Custom Object Subtab
4) It then takes approx 17 seconds for the Custom Object UI to appear

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, it takes approx 17 seconds for the Custom Object UI to appear.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.