Task Approver Not Receiving Notifications
(Doc ID 2077737.1)
Last updated on SEPTEMBER 17, 2023
Applies to:
Oracle Fusion Application Toolkit Cloud Service - Version 11.1.10.0.0 and laterInformation in this document applies to any platform.
Symptoms
For Requisition Approval Workflow and expense approvals, next reviewer is not getting a notification that an action is required.
Administrators have updated the routing. Routing is now based on Supervisory Hierarchy.
User's expect the next reviewer, user2, should receive notifications that action is required.The issue can be reproduced at will with the following steps:
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |