Poor Performance When Clicking Cancel or Save and Close For Custom Object (Doc ID 2078278.1)

Last updated on NOVEMBER 23, 2015

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 to 11.1.10.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Performance

ACTUAL BEHAVIOR
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The application hangs for 1-2 minutes when clicking Cancel or Save and Close after editing a custom object when using a custom job role.

EXPECTED BEHAVIOR
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When Cancel or Save and Close is clicked the application should not hang.

STEPS
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The issue can be reproduced at will with the following steps:
1) Sign in as user with custom job role assigned.
2) Navigate to Fuse Home Page
3) Click on the object custom object icon from the landing page
4) Drill down to any record
5) Click on Cancel or Save and Close
6) Notice it take 1-2 minutes before the Cancel or Save and Close completes

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, the UI appears to hang when clicking Cancel or Save and Close for a custom object

Cause

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