Global Transfers Fail With Home And Work Address Error (Doc ID 2078435.1)

Last updated on NOVEMBER 18, 2015

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Global Human Resources


When attempting to perform Global Transfer for person, the following workflow error occurs.

ERROR
-----------------------
FAULT_NAME=ServiceException::FAULT_TEXT=com.oracle.bpel.client.BPELFault: faultName: {{http://xmlns.oracle.com/apps/hcm/employment/core/transactionApprovalService/}ServiceException} messageType: {{http://xmlns.oracle.com/adf/svc/errors/}ServiceException} parts: {{ ServiceErrorMessage=29000JBO-29000: Unexpected exception caught: oracle.jbo.JboException, msg=JBO-HRX:::HRX_USCMN_ADDRESS_MISSING: <MESSAGE><NUMBER>HRX-1560413</NUMBER><TEXT>Neither the work address nor the home address exist for this employee.</TEXT><CAUSE></CAUSE><ACTION></ACTION><DETAILS></DETAILS><INCIDENT></INCIDENT></MESSAGE>SEVERITY_ERRORHRX:::HRX_USCMN_ADDRESS_MISSINGJBO-HRX:::HRX_USCMN_ADDRESS_MISSING: <MESSAGE><NUMBER>HRX-1560413</NUMBER><TEXT>Neither the work address nor the home address exist for this employee.</TEXT><CAUSE></CAUSE><ACTION></ACTION><DETAILS></DETAILS><INCIDENT></INCIDENT></MESSAGE>SEVERITY_ERRORoracle.jbo.JboExceptionoracle.jbo.JboException} cause: {null}





STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigator > Person Management > Search for Person
2. Manage Employment > Edit > Update
3. Enter Effective Start Date Action "Global Transfer"
5. Select Assignment Status "Inactive - Payroll Eligible"
6. Review Identification details > Next
7. Review Person Information > Next
8. Enter updated Employment information > Next
9. Review Roles > Next
10. Review > Submit
11. Workflow error


Cause

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