Contact Page Without Main Details After ESC Key Is Used (Doc ID 2078753.1)

Last updated on NOVEMBER 24, 2015

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Performance

ACTUAL BEHAVIOR
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Page without main details

When performing some testing, the customer has found that an empty screen appears.

The issue comes when exiting from an object by hitting escape button and then navigating back to the object.

STEPS
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The issue can be reproduced at will with the following steps:
1. In Simplified UI,  go to Contacts
2. Open a Contact
3. Go to a child object/tab -> Opportunity or any other sub-tab
4. Press Escape key
5. Open the contact again

Cause

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