Lead-Reject Via File Import - Not Working Properly
Last updated on JULY 28, 2017
Applies to:Oracle Fusion Sales Cloud Service - Version 188.8.131.52.0 and later
Oracle Fusion Sales - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
On : NA version, Leads, Sales Campaigns
Lead-Reject via File Import - not working properly
As part of the client requirement, we are setting up a schedule File Import of Leads via Webcenter.
Some Leads have to be REJECTED during this import.
The Issue is:
- while the REJECT flag is changing as expected via the Import,
- the Owner is still associated to the Lead and
- The Lead still appears in the Owner's List
- hence the Reject Functionality is not being achieved as expected.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms