Lead-Reject Via File Import - Not Working Properly (Doc ID 2078816.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Sales - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : NA version, Leads, Sales Campaigns

ACTUAL BEHAVIOR
---------------
Lead-Reject via File Import - not working properly

As part of the client requirement, we are setting up a schedule File Import of Leads via Webcenter.

Some Leads have to be REJECTED during this import.
The Issue is:
 - while the REJECT flag is changing as expected via the Import,
 - the Owner is still associated to the Lead and
 - The Lead still appears in the Owner's List
 - hence the Reject Functionality is not being achieved as expected.

Cause

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