Fusion Benefits Management : Deceased Dependent Still Shows Up On Enrollment Screen (Doc ID 2078989.1)

Last updated on OCTOBER 19, 2020

Applies to:

Goal

Deceased dependent still shows up on enrollment screen.

Trying to process death of a dependent Life Event but unable to end date a contact.
When adding the date of death for a dependent a Life event gets triggered and when processing this life event the deceased dependent still shows up.
Deceased dependent should not show up and hence trying to end date the relationship but cannot end date the relationship as it throws an error.

Solution

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