How to resolve duplicate data caused by installation of Outlook plugin on multiple machines (Doc ID 2080491.1)

Last updated on FEBRUARY 01, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Microsoft Outlook

Duplicate contacts, accounts, opportunities, and more after synchronizing CRM Outlook objects

User has every opportunity he creates duplicating at 0% with no dollar amount. In Outlook he has multiple folders duplicating and copying over and over.

Do not have duplicated folders in CRM Outlook and Sales Cloud

The issue can be reproduced at will with the following steps:
1. Run sync in CRM Outlook


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