Unable To Print Documents with Error [Could not initialize class com.bm.xchange.external.client.BMProcessCommunicator]
Last updated on MARCH 23, 2017
Applies to:Oracle BigMachines CPQ Cloud Service - Version 2015 R1 and later
Information in this document applies to any platform.
Users cannot print any documents for any quotes and encounter the error message shown below:
To help us track this error, please note the date and time in your report: 2015-11-18 09:22:00.
Could not initialize class com.bm.xchange.external.client.BMProcessCommunicator
Users cannot preview the documents in doc engine with the error message shown below:
The site has been recently upgraded to 2015 R1.
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