Cannot Perform Action Due to Expired Password [INVALID_OPERATION_WITH_EXPIRED_PASSWORD]

(Doc ID 2081793.1)

Last updated on NOVEMBER 01, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 11.0 and later
Information in this document applies to any platform.


When a user runs an action with integrations, it produces an error: INVALID_OPERATION_WITH_EXPIRED_PASSWORD.

For Example:

A specific user attempts to Approve a Quote, they will receive the error:

Could not perform Action: Approve
Could not perform Action: Submit for Approval During commerce integration Process ID: 1234567, Name: SFDC Quote - Upsert An error occurred while communicating with the partner site.
Error message from the partner site:
INVALID_OPERATION_WITH_EXPIRED_PASSWORD: The users password has expired, you must call SetPassword before attempting any other API operations


No active changes in Oracle CPQ. In Salesforce, there are settings that can determine when a password will expire.


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