Defect: Performance Issue Noticed Connecting Through Cloud Connect When Selecting a Project on the Projects View Pre 8.4.7.0 (Doc ID 2082650.1)

Last updated on DECEMBER 02, 2015

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.3.10.0 and later
Information in this document applies to any platform.

Symptoms

Using Primavera P6 Enterprise Project Portfolio Management Cloud Service (P6 EPPM):

ACTUAL BEHAVIOR
---------------
When using P6 Professional (connecting to a P6 EPPM environment over a WAN through the Cloud Connect), when selecting a project on the projects view, it takes roughly 1.2 seconds for the focus to be selected on the project.

EXPECTED BEHAVIOR
-----------------------
For the focus on the selected project to return back at a quicker rate, which would require the general select against the PROJSHAR table to run more quickly when using P6 Professional (connecting to a P6 EPPM environment over a WAN through the Cloud Connect).


ADDITIONAL INFORMATION
-----------------------
a)
While tracing the SQL executed, a generic select against PROJSHAR occurs, one for the initial project (or EPS) that is highlighted. Once the statement is run, it is no longer run while actively sitting on the Projects view until the same step is completed for a project that has not yet been initially selected.

b)
If moving away from the Project view and coming back, the same general select occurs again for each project that is selected.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to P6 Professional
2. Load the Projects view
3. Left-click a project and note the delay when connecting to a P6 EPPM environment over a WAN through the Cloud Connect

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms