How To Navigate To Customer Center In Desktop UI Directly In Release 10?

(Doc ID 2082753.1)

Last updated on JANUARY 03, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Accounts, Contacts, Households

Can you please tell a method to Navigate to Customer Center in Desktop UI in Release 10? We are not able to do it through Navigator. If we click on Navigator >> Accounts, it opens SUI Account screen only.

The only way right now to Navigate to Desktop UI is to go to an account, open it in SUI, click on More Details and then go to CUI. Isn’t there an easier and direct way?

The ideal Solution will be to make it like Release 9, where if we use Navigator we can go to CUI and on using the icons on SUI we can view objects in SUI.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms