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Attachments Load Got Completed Successfully But Not Visible In UI (Doc ID 2083119.1)

Last updated on JUNE 26, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Accounts, Contacts, Households

User tried to import attachments into accounts useing file based import.
Attachments load got completed successfully but not visible in UI

The attachments should be displayed in the accounts

The issue can be reproduced at will with the following steps:
1. Do a file based import and provide a zip file with all the attachments
2. Verify the import completes successfully but the attachments are not seen in the UI

The issue has the following business impact:
Due to this issue, users cannot see the correct attachments under the accounts


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