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CPQ Cloud Salesforce Managed Package Sends Emails When Errors Occur (Doc ID 2083509.1)

Last updated on MAY 08, 2018

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2014 R2 and later
Information in this document applies to any platform.

Symptoms

The Salesforce Managed Package for Oracle CPQ Cloud integration uses built-in Salesforce functionality to send emails from the managed Apex triggers in the event an error occurs. If a large enough number of errors exist, the Salesforce-imposed limit of 1000 emails per day. Once this limit is reached, integration calls from CPQ Cloud will fail until the quota resets.

Cause

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