Emails: Missing the 'Eloqua Mobile' or 'Eloqua Best Practices' Template Folders (Doc ID 2083520.1)

Last updated on MAY 02, 2016

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.

Symptoms

When creating a new email, the Eloqua Mobile or Eloqua Best Practices template folder is missing from the Template Chooser window.

Cause

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