Receivables To General Ledger Reconciliation Shows Unexpected Values In The Unapplied Section (Doc ID 2084467.1)

Last updated on DECEMBER 01, 2016

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Reconciliation

ACTUAL BEHAVIOR
---------------
Receivables to Ledger Reconciliation report is showing value in unapplied and unidentified receipts but when verified those receipts it is actually applied
Report shows value in Non-Receivables Begin Balance but after drill down the page is blank.

EXPECTED BEHAVIOR
-----------------------
Report should show correct data

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run receivables to Ledger Reconciliation report

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot reconcile receivables to ledger.

Cause

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