Error: "Microsoft.Practices.Prism.Modularity.ModuleInitializeException: An exception occurred while initializing module 'LoginModule'." When Launching Visualizer

(Doc ID 2084607.1)

Last updated on DECEMBER 09, 2015

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.1.6.0 to 15.2.0.0 [Release 15.1 to 15.2]
Information in this document applies to any platform.

Symptoms

After configuring P6 Professional for Cloud Connect (connecting to the cloud connect application through Oracle HTTP Server (OHS)), the following error occurs when attempting to login to Visualizer (either as a standalone application or from the Tools menu in P6 Professional):

ERROR
-----------------------
Microsoft.Practices.Prism.Modularity.ModuleInitializeException: An exception occurred while initializing module 'LoginModule'.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Attempt to launch Visualizer as a standalone application and note the error.
OR
1. Login to P6 Professional
2. Select Tools, Visualizer
3. Note the error which occurs.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot launch Visualizer.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms