Generic Error Occurs on Send When There Are Cc Users on the Step and Cc Notification / Preferences Have Been Set. (Doc ID 2084698.1)

Last updated on DECEMBER 09, 2015

Applies to:

Primavera Unifier - Version 15.1.0.0 to 15.2.0.0 [Release 15.1 to 15.2]
Primavera Unifier Cloud Service - Version 15.1.0.0 to 15.2.0.0 [Release 15.1 to 15.2]
Information in this document applies to any platform.

Symptoms

When attempting to move a record forward (Approve) in the Workflow, the user is presented with the following error:

The system could not process your request.

Logging in again may help in some cases.

Contact your system administrator if you are still having problems

Cause

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