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TCC: User Time Zone Import - TimeZoneID Vs. JavaTimeZoneName (Doc ID 2084784.1)

Last updated on JANUARY 15, 2021

Applies to:

Oracle Taleo Recruiting Cloud Service - Version 12C and later
Oracle Taleo Platform Cloud Service - Connect - Version 12C and later
Oracle Taleo Platform - Connect - Version 13C and later
Oracle Taleo Platform Cloud Service - SmartOrg (Central Configuration) - Version 19A and later
Information in this document applies to any platform.

Symptoms

A TCC User import to change a user's time zone results in a 'success' message.  However, when the user account is viewed in SmartOrg the time zone did not actually get changed. 

Changes

An export of a User's TimeZone field shows it currently has a value of 'EST'. A subsequent import to update the value to be 'PST' has a 'success' message, but the actual value isn't changed when the user's account is viewed in SmartOrg.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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