Request Sales Lead Assignment Process Is Erroring And The Object Workflows Are not Sending Emails (Doc ID 2085059.1)

Last updated on JANUARY 08, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

After Rel 10 upgrade, the Request Sales Lead Assignment process scheduled every hour to assign new leads created in the system, is ending to an Error status.

After Rel 10 upgrade, the active Object Workflows are not sending any notifications.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms