My Oracle Support Banner

Passport: PreTrax Passport Service Always Has "(Meets Requirements)" in the Results Summary Field (Doc ID 2085814.1)

Last updated on MARCH 02, 2023

Applies to:

Oracle Taleo Recruiting Cloud Service - Version 13A and later
Oracle Taleo Platform Cloud Service - Passport Framework - Version 13A and later
Information in this document applies to any platform.

Symptoms

The Pre-Trax / PreTrax Background Check service (Passport) always shows "(Meets Requirements)" in the Result Summary of the Screening section in the Job Submission tab (Recruiting). This is true even if the candidate failed the screening or the request's status is 'Unable to Process', etc...

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.