Unable To Search For PTLs (Doc ID 2086203.1)

Last updated on DECEMBER 29, 2015

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

When users access the Opportunities landing page and conducting any local search for an opportunity record by imputing the Title (Name of Opportunity record) the the following error occurs at around the 5 minute mark:

ERROR
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A connection to the server has failed.(status=504)


STEPS
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The issue can be reproduced at will with the following steps:
1. Access the Opportunity object landing page
2. Type in the FIND field the name of an Opportunity you would like to search for
3. Click on SEARCH.

Cause

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