Even Though We Have Put Response Form In Sales Campaign, Its Not Capturing The Details In Responses (Doc ID 2086559.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Leads, Sales Campaigns

ACTUAL BEHAVIOR
---------------
Even though we have put Response Form in Sales Campaign, its not capturing the details in Responses.

We have created a sales campaign with Response Form
Contact person has filled it
But its not getting captured in Sales Campaign

EXPECTED BEHAVIOR
-----------------------
The Contact should be captured in Sales Campaign

STEPS
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The issue can be reproduced at will with the following steps:
1.Go to Simplified UI --> Sales Campaigns --> edit a sales campaign and see no contact


Cause

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