Employee Unable To Edit Contact Information (Doc ID 2088632.1)

Last updated on DECEMBER 14, 2015

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Goal

On : 11.1.10.0.0 version, Global Human Resources

Employee unable to Edit Contact Information

When the employee navigates to About Me > Personal Information > Edit > Contact , he/she is unable to Add contacts.

When clicked on Add(+ Icon) > Phone or Email nothing happens.

When tries to click on 'Other Communication Accounts' an below error pops up - once it was 'java.lang.NullPointerException' and other time it was 'Cannot get property 'BusinessGroupId' on null object.

At times it allows to add Email and brings in a row to enter the details. But the next time nothing happens. No consistent behavior.


Solution

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