My Oracle Support Banner

OTM/GTM FTI Access Error "Transportation Intelligence is not currently licensed or installed on the server" (Doc ID 2088794.1)

Last updated on APRIL 06, 2022

Applies to:

Oracle Transportation Management Cloud Service - Version 6.3.4 and later
Oracle Transportation Intelligence Cloud Service - Version 6.3.4 and later
Oracle Global Trade Intelligence Cloud Service - Version 6.3.4 and later
Information in this document applies to any platform.

Symptoms

When selecting any of the FTI links you get an error message stating that it isn't installed:

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.