Error when Defining a New Document Sequence - 'Unable to retrieve content.' (Doc ID 2089114.1)

Last updated on MAY 03, 2016

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Payables - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to setup document sequences, the following error occurs.

ERROR
---------
Unable to retrieve content. Additional information for "Remote Region error #4".

An error occurred while invoking task Manage Payables Document Sequences. Review the FunctionalSetupServer logs for more details on this error. Contact your help desk...


STEPS
--------
The issue can be reproduced at will with the following steps:
1. Try to create payables document sequence

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create document sequences

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms