Error when Defining a New Document Sequence - 'Unable to retrieve content.'

(Doc ID 2089114.1)

Last updated on MAY 03, 2016

Applies to:

Oracle Fusion Payables Cloud Service - Version and later
Oracle Fusion Payables - Version and later
Information in this document applies to any platform.


When attempting to setup document sequences, the following error occurs.

Unable to retrieve content. Additional information for "Remote Region error #4".

An error occurred while invoking task Manage Payables Document Sequences. Review the FunctionalSetupServer logs for more details on this error. Contact your help desk...

The issue can be reproduced at will with the following steps:
1. Try to create payables document sequence

The issue has the following business impact:
Due to this issue, users cannot create document sequences


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