Integration: Default Contact Fields Provisioned with SFDC Naming Even when Using a Different CRM

(Doc ID 2089130.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 to 10 [Release 10]
Information in this document applies to any platform.

Symptoms

Provisioning integration with a CRM always populates Eloqua with Salesforce-named (SFDC) contact fields ( > Database Setup > Fields & Views > expand Contact Fields). It does not create fields with the relevant names for other CRMs (e.g. CRM On Demand, MS Dynamics).

    

Changes

 

Cause

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