How to Enable the 'Tracking Pixel at Top of Email' Feature (Doc ID 2089247.1)

Last updated on JANUARY 11, 2017

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.

Goal

Within Eloqua emails resides a 1x1-sized tracking pixel image that is embedded in emails by default when email tracking is enabled. The tracking pixel is responsible for identifying opens. It is embedded at the bottom of an email by default. However, the ability to move the tracking pixel to the top of the email is a General Availability optional feature that clients can choose to include on their instance. This article will tell you the process to have this functionality enabled. 

Note: Moving the tracking pixel to the top of the email can cause issues if you include a pre-header in your emails.

Solution

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