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Is it Possible to Select a Folder in Documents Cloud Outside of Instance Folder for Integration with Process Cloud (Doc ID 2089281.1)

Last updated on FEBRUARY 22, 2019

Applies to:

Content and Experience Cloud Service - Version and later
Information in this document applies to any platform.


We recently enabled Documents Cloud integration in our Process Cloud instance.  Is there a way to enable root Documents folder outside of the instance folder when going from Process Cloud to Documents Cloud?

When I go to a process and select Documents, I cannot seem to set the root folder outside of a folder related to this instance.

Process Name: TestDocs
Documents root folder: TestDocs > TestDocs {}

I would like to use a normal folder (such as Sales in our instances) so a user can select / manipulate files already in existence.


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