XML Import or Export Does Not Run and Remains in a Pending State (Doc ID 2089291.1)

Last updated on MARCH 29, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.3.10.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

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XML Import Jobs fail to run and remains stuck in a pending state.

EXPECTED BEHAVIOR
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For the XML Import jobs to complete successfully

STEPS
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The issue can be reproduced at will with the following steps:
1.Import an XML file from the P6 Professional Client
2. Monitor the job status.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot import xml files.

Cause

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