Error When Clicking a LearnCenter Link Located in an External Document: “Error 500—Internal Server Error”

(Doc ID 2090200.1)

Last updated on DECEMBER 08, 2016

Applies to:

Oracle Taleo Learn Cloud Service - Version 14B.1 to N/A [Release 14B to 12]
Information in this document applies to any platform.

Symptoms

An error occurs when a user clicks on LearnCenter links in Word, PowerPoint, or Excel documents and enters their Single-Sign-On (SSO) credentials:  “Error 500—Internal Server Error”

Cause

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