Less Like This Semantics Filtered Messages Still Appearing (Doc ID 2090803.1)

Last updated on DECEMBER 21, 2015

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Goal

Reviewed messages under a Topic and saw that many of these messages were out of scope of the Search Terms. I selected "less of this" semantic filter for numerous snippets under the negative sentiment category. Also, I removed a keyword as topic search term as I suspected it was this keyword that was causing this dirty data.

When checking this topic's messages, it seems the system hasn't removed those messages denied from the feed via the semantic filter and discarded the messages referencing the search term that was removed. 
 

Solution

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