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Manage Receivable Document Sequence - Remote Region Error Occurs (Doc ID 2091145.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Fusion Financials Common Module Cloud Service - Version and later
Oracle Fusion Receivables Cloud Service - Version to [Release 1.0]
Information in this document applies to any platform.


On : version, Functional Setup Manager

We would like to update document sequence for transaction type.

However, after creating line in assignment tab and clicking on Save, error message displays as below:

"Unable to retrieve content. Additional information for "Remote Region error #XX":
An error occurred while invoking task Manage Receivables Document Sequences. Review the FunctionalSetupServer logs for more details on this error. Contact your help desk.."

The issue can be reproduced at will with the following steps:
1. Navigate to Setup and Maintenance
2. Search for Manage Document Sequences
3. Update Document Sequences and click save.
4. Remote Region error is shown.

The issue has the following business impact:
Issue is occurring in Prod whenever document sequence is updated, user is getting error.


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