Manage Receivable Document Sequence - Remote Region Error Occurs (Doc ID 2091145.1)

Last updated on MAY 20, 2016

Applies to:

Oracle Fusion Financials Common Module Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Functional Setup Manager

We would like to update document sequence for transaction type.

However, after creating line in assignment tab and clicking on Save, error message displays as below:

ERROR
-----------------------
"Unable to retrieve content. Additional information for "Remote Region error #XX":
An error occurred while invoking task Manage Receivables Document Sequences. Review the FunctionalSetupServer logs for more details on this error. Contact your help desk.."

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Setup and Maintenance
2. Search for Manage Document Sequences
3. Update Document Sequences and click save.
4. Remote Region error is shown.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Issue is occurring in Prod whenever document sequence is updated, user is getting error.

Cause

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